RecodeQR Help
Getting started
Account & billing
Account settings
Your account settings are where you manage your personal info, login methods, and security preferences.
Change your email address
To update your email:
- Go to Account settings > Profile
- Under Email, enter your new email address
- Enter your current password for confirmation
- Click Save
You’ll receive a confirmation email to verify the new address.
Change or set a password
To update your password:
- Go to Account settings > Security
- Click Set password
- Enter your current password (if one is set)
- Enter your new password twice
- Click Set password
Enable two-factor authentication (2FA)
To add extra account protection, enable 2FA using an authentication app (like Google Authenticator or Authy):
- Go to Account settings > Security
- Under Two-factor authentication (2FA), click Enable 2FA
- Scan the QR code with your app
- Enter the 6-digit code to confirm
- Save your backup code in a safe place
Once enabled, you’ll be prompted for a code each time you log in.
Connected accounts
If you signed up with Google, you’ll see your linked account under:
- Account settings > Profile
- Under Connected accounts, you can view or disconnect it
If you disconnect your Google account, make sure to set a password first so you can still log in.
Your workspaces
To manage your workspaces:
- Go to Account settings > Your workspaces
- Click a workspace to open and manage it
- You can view billing, invite teammates, and manage QR codes from there
Workspaces are independent — each has its own settings, team, and subscription.
Delete your account
⚠️ This action is permanent. All QR codes, data, and settings will be deleted. Dynamic QR codes will stop working.
To delete your account:
- Cancel any active subscriptions
- Remove any workspaces you own
- Go to Account settings > Danger Zone
- Click Delete account
- Enter your password
- Confirm deletion
Need help with your account? Contact support — we’re here to help.