QR Codes for IT Support & Services
Stop user frustration and streamline support by linking equipment and desks directly to the right IT resources instantly.
Provide links to support portals & knowledge bases
Link physical hardware directly to relevant info
Reduce repetitive helpdesk requests
No credit card required
We get it - IT support is challenging
Users can't find the right support channel
Employees can't find the correct portal, or contact method.
Identifying specific hardware is difficult
Support tickets lack precise hardware details (serial numbers, models), slowing down resolution.
Knowledge bases are underutilized
Users often overlook or can't find the right articles, leading to repetitive helpdesk requests.
Offer a better way: QR codes
Use QR codes on equipment, desks, or intranets to provide immediate access to relevant IT information and tools.
Link directly to the support portal
Place QR codes at help desks or on intranets for one-scan access to submit a ticket.
Tag equipment with specific info links
Attach QR codes to hardware (PCs, printers) linking to device specs, manuals, or dedicated support pages.
Provide easy access to knowledge base
Use QR codes in common areas or on equipment to link directly to relevant troubleshooting guides.
Share WiFi access easily
Display QR codes in common areas for guests or employees to connect to the guest network without asking staff.
Offer quick IT contact details
Create a vCard QR code with IT support's phone number and email for easy saving.
Direct users to instructions
Link QR codes to training materials, set up, or usage instructions.
Real benefits for your IT department
Improve user self-sufficiency, speed up resolutions, and streamline access to essential IT resources.
Reduce helpdesk workload
Empower users to find answers and access support portals independently, cutting down on repetitive requests.
Accelerate support resolution
Get accurate hardware information upfront and direct users to the right resources faster.
Improve resource accessibility
Make knowledge bases, instructions, and support portals reachable with a simple scan.
How do I generate a QR code?
Follow these three simple steps to create your own QR code:
1. Select QR code type
Choose what your code should do (link to a site, show some text, share contact info, etc.). Pick dynamic if you want tracking and editing.
2. Fill in the details
Enter the website link, contact details, or whatever else is needed. You can also customize the design so it matches your brand.
3. Download and share
Download the finished QR code in a high-quality format (PNG, SVG, PDF) ready for print or digital use.
Static codes are free. No sign up required.
Frequently asked questions
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You can create a unique QR code for each asset that links to its entry in your asset management system, a specific support page, or a document containing its specs and history.
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No, with RecodeQR's dynamic QR codes, you can simply update the destination URL in your dashboard. The printed QR code remains the same but will direct users to the new address instantly.
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Yes, the analytics feature for dynamic QR codes shows scan counts, times, and general locations, helping you understand which resources are being accessed most via QR.
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Durable, laminated labels or specialized asset tags designed to withstand wear and tear are recommended for sticking QR codes onto hardware like laptops, desktops, and printers.
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Yes, RecodeQR allows you to create "workspaces" within your account. Each workspace has its own team which manages its own QR codes, making it easy to organize and delegate responsibilities.